Frequently Asked Questions
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If you have received an invitation with a voucher code, you have to enter it during the registration to gain access to the modules free of charge. If you forget, the page for private participation will show. If you see this page and you have a voucher code, please send an email to firstname.lastname@example.org. The Servicedesk will change the settings of your account so you can restart your registration and fill in the code.
It is also possible that you selected a module that is not covered by your health insurer, employer or municipality. If this is the case, you will have to pay for the module or remove it from the chosen modules.